Underwriting Analyst, New Business Underwriting

ExtensisHR, one of the largest Professional Employer Organizations (PEOs) in the U.S. with client employees in all fifty states, is looking for talented people to join our team. If you want to contribute your talents, make a bigger impact, and be part of the growing PEO & HRO industry, we are interested in talking to you. Our renowned industry leadership in customer service starts with our people. You can contribute to delivering on our brand promise of helping organizations succeed through our people-first approach in solving customer’s ever-evolving HR needs. Our HR offerings include personalized services for HR, employee benefits, payroll and taxes, employer risk, compliance, and employee management. Today, we manage over $3 billion in employment-related costs annually—and we are growing every day.

For more information about the company visit www.ExtensisHR.com

The Benefits team develops and manages a large and complex program to meet the needs of our diverse and rapidly growing worksite employee population, which exceeds 25,000 and is continuing to grow. As Underwriting Analyst, you will report to the Senior Manager, Underwriting and support the New Business Underwriting team in maintaining pricing accuracy, monitoring deal-level and portfolio-level performance, and testing rating and system changes as our underwriting model evolves.

This role sits at the intersection of underwriting and data. You will work daily inside PRISM, Salesforce, and the team's real-time reporting tools, reviewing rating outputs, tracking exception and concession volume, and flagging discrepancies before they become client-facing problems. This is an ideal next step for someone already inside ExtensisHR who knows our PRISM and Salesforce environment and wants to move into underwriting, or for a finance or operations professional with a strong interest in benefits and financial data. Deep underwriting background is not required on day one – familiarity with how our systems and data actually work matters more, and underwriting judgment will be built on the job under the Senior Manager's direction

• Support the Senior Manager, Underwriting in day-to-day case review – checking rating outputs, retier requests, and plan setups for accuracy against underwriting guidelines and carrier rules.

• Monitor the team's real-time KPI dashboards – concession volume, pipeline activation, retier approval rates, and exception trends – and flag items that need senior attention.
• Test rating and pricing updates in PRISM and Salesforce as the team rolls out new business rules, rate books, and formula changes, confirming outputs match expected results before go-live.
• Assist with parity and QA review of underwriting decisions submitted by our outsourced underwriting vendor (OIP), identifying discrepancies and escalating unresolved issues.
• Maintain and update underwriting reference materials and SOP documentation as processes evolve.
• Partner with the Senior Manager, Underwriting on the ongoing build of underwriting analytics tools, including the UW Workbench and related reporting, providing subject-matter input from a day-to-day case perspective.
• Provide regular reporting and analysis on new business underwriting activity, including trend tracking and ad hoc requests from Benefits Management leadership.
• Support medical plan setup and configuration work across carriers (Aetna, Anthem, Kaiser) as new business and renewal cycles require.
• Performs additional responsibilities as assigned to support the efficient operation of the department and the organization.

AI Utilization and Literacy:

• A key function of this role includes the effective use and understanding of artificial intelligence (AI) tools and technologies to enhance productivity, decision-making, and overall performance. This position is expected to maintain awareness of emerging AI applications relevant to their responsibilities, apply AI tools ethically and effectively, and continuously develop their AI proficiency.

• Existing familiarity with ExtensisHR's PRISM and/or Salesforce environment is a significant advantage – internal candidates from finance, operations, or benefits who already navigate these systems are strongly encouraged to apply, even without direct underwriting experience.
• 1-3 years of experience in underwriting, benefits administration, financial analysis, or operations. Group health, PEO, or carrier experience is a plus but not required for the right internal fit.
• Interest in or working knowledge of group health insurance plan designs and medical plan setup – or a demonstrated ability to learn how a plan is built quickly.
• Comfort working with data: you can navigate a dashboard, spot an outlier, and know when a number doesn't look right. Strong Excel skills are required.
• Excellent attention to detail – this role exists to catch what would otherwise slip through.
• Strong written and verbal communication skills, with the ability to explain a discrepancy or a recommendation clearly to both underwriting and non-underwriting audiences.
• A genuine interest in how underwriting decisions get made, with the aptitude to grow into more independent case review and analytics work over time. This role is designed as a growth path, not a finished skill set on arrival.
• Bachelor's degree preferred, or equivalent experience in benefits, underwriting, financial operations, or a related field.

Physical Demands: 

• Ability to sit or stand for extended periods while performing desk-related tasks. 
• Prolonged use of a computer, keyboard, and mouse, requiring repetitive motion. 
• Ability to lift and carry office supplies or equipment up to 20 pounds. 
• Occasional bending, reaching, and twisting to retrieve files or supplies. 
• Ability to walk throughout the office, including moving between different departments or meeting rooms. 
• Ability to communicate effectively in person and via phone or video conferencing. 
• Ability to focus and maintain attention for long periods while working on various tasks. 
• Must be able to communicate effectively in both verbal and written form. 
• Occasional travel may be required. 
• The work environment is typically quiet and climate-controlled, with standard office equipment available. 
• This role may be performed in a hybrid or remote setting, depending on business needs and employee accommodation. 

At ExtensisHR, we recognize there are many factors that influence your overall satisfaction both at work, and in your personal life. Under our ‘You Supported Program,’ we provide a great mixture of compensation, benefits, company culture, and resources to our employees that help you reach a happier, more balanced life. Some of these offerings include:  

• Competitive compensation to reward you for your hard work every day.
• Progressive Paid-Time Off Program for you to enjoy time out of the office, including time off for volunteering and life events.
• Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle available from day one. 
• Pretax Spending Accounts to ease taxes on health and dependent care expenses.
• 401k and IRA retirement plans, employer contributions.
• Extensive professional development programs to help you get to where you want to go in your career.
• Employee Discounts on retail and entertainment.
• A social and community outreach committee that promotes a fun inclusive culture through in-office events and networking opportunities. 
• Diversity, Inclusion and Equity (DEI) committee that promotes organization DEI initiatives and employee engagement.
• Complimentary coffee and snacks to keep you fueled and productive throughout the day.

Salary Range: $75,000–$90,000 annually, commensurate with experience, skills, qualifications, and business needs.

Work Environment:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. 

ExtensisHR is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: ExtensisHR is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at ExtensisHR are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. ExtensisHR will not tolerate discrimination or harassment based on any of these characteristics.